Legal Center

Terms & Conditions

Last updated: July 13, 2026

1. Acceptance of the Offer

By accessing the web page: InstantSocks, hereinafter the "Web page", registering and signing in to the account on it, the User accepts the terms and conditions of this Public Offer and agrees to be bound by the provisions contained herein.

By accepting the Offer, the User confirms that he has made himself aware of the terms and conditions of the Offer, and he has the full legal capacity to make the decision as to purchasing and receiving the services from the Company, as explained in further detail in the Offer.

The User confirms that he is aware of his rights and obligations under the Offer, and realizes possible outcomes of his potential breach of its terms.

2. Rights and Obligations of the Parties

The User has the right to:

  • Receive the services from the Company, in accordance with the provisions of the Offer.
  • Register and have full access to the account, to obtain the services from the Company.

The Company has the right to:

  • Receive remuneration for the services provided to the User, pursuant to Section 5 of the Offer.
  • Request additional information from its Users as to their sphere of business and subsequent use of the services in case We have certain concerns as to the purpose of services purchased.
  • Temporary suspend the account of the User in cases when:
    • The User has conducted a material breach of the Agreement;
    • The Company is aware of, or has reasonable grounds to believe that the User has been using the services of the Company for illegal activities, including, inter alia, money laundering, and which might severely damage the Company’s reputation or goodwill.
  • The Company in its sole discretion and at any time may temporary suspend the account of the User, pursuant to the above and upon further investigation decide to impose a complete ban and delete the account of such User, if its concerns are confirmed.
  • Conduct relevant AML (Anti-Money Laundering) checks of the payments received from the Users, using third-party services.

The User is obliged to:

  • Comply with the provisions of the Offer.
  • Remunerate the Company in full and in a timely manner for the services provided.
  • Provide clear and detailed information which might be requested by the Company in order to clarify and confirm the purpose of use of the services supplied under the Offer.
  • Provide relevant information which might be requested for the purpose of AML checks of the payment.

The Company is obliged to:

  • In a timely manner supply the User with services purchased under the Offer.
  • Properly respond to any and all potential complaints or requests received from the Users, pursuant to Section 18 of the Offer.

In addition, the Company shall have a right to occasionally monitor the use of the services supplied to the Client in order to detect any potential act of misuse.

3. Responsibility of the Parties

The Parties are responsible for any failure to perform or improper performance of obligations under the Offer in accordance with the laws.

The Company shall be responsible to supply the services upon receiving the payment from the User and confirming its status using relevant AML check services of third party.

The Company shall not be liable for any misperformance under the Offer, in the case such misperformance is the result of:

  • The User’s email address, phone number or Telegram account which were provided during account registration are not available.
  • User cannot receive the services purchased under the Offer by reason of his technical or other problems.
  • User cannot receive the purchased services under the Offer by reason of his own breach of applicable legislation.
  • The User has breached any of the terms of the Offer.
  • The funds provided by the User are found, or shall be considered as having an illegal origin or any sort of relation to criminal activity as a result of AML checks.

4. Services & Proxy Auto-Renewal

The Company provides services via the Web page, consisting of offering various types of socks proxy servers, as subsequently referred to in Section 9 of the Offer.

The proxy servers are provided for a period of 24 hours, starting upon receipt of the payment and its approval by a third-party AML check. Subsequently, they can be re-purchased from history or the main list or auto-renewed.

Proxy Auto-Renewal Service

We provide Proxy Auto-Renewal services, which allow the User to renew selected proxies every day without daily manual configuration. It can be used to keep the proxy port up longer than 24 hours.

How to Activate Auto-Renewal:
  1. Go to the History page.
  2. Select the proxy for which you wish to activate auto-renewal.
  3. In the right block (or modal window) in the Autorenew paragraph, click the checkbox.

Note: In the dashboard list, proxies with auto-renewal are indicated by a green icon.

The Auto-Renewal Process:
  • If the proxy is online: Auto-renewal buys it immediately after the paid period expires. The proxy is extended for 24 hours.
  • If the proxy is offline: The system will not buy it. The proxy will be renewed as soon as it becomes online.
  • User account balance will be debited as for a regular proxy purchase.

Please Note:

  • Auto-renewal can be activated and deactivated only by the User. We do not enable or disable auto-renewal for User’s proxy.
  • Please disable auto-renewal for those proxies that are offline for a long time, and for those proxies that are not planned to be used.
  • Refund policy will not be applicable for auto-renewal proxies that were activated or not disabled by mistake.

5. Payment and Billing

The User can make deposits to his account on the Web page in the manner allowed by the Company.

Currently, We accept payments in cryptocurrencies Bitcoin (BTC) and Litecoin (LTC). The payment can be made only to the approved wallet communicated to the User by the Company.

The Company may accept payments in other forms via certified payment gateways, subject to subsequent confirmation for specific Users.

The Company reserves the right to alter and modify the payment and billing methods from time to time, pursuant to its Conclusion and Amendment Policy.

Anti-Money Laundering (AML) Compliance

Upon payment, we shall conduct an AML check of the transaction in order to confirm its risk level. Pursuant to the provisions of the Offer, the AML check will be conducted by a relevant third party providing professional services in the field of KYC and DD (Due Diligence) procedures.

In the case the payment cannot be accepted based on our risk appetites, We will return it back pursuant to the Refund Policy. If successful, the payment will be debited to the account balance of the User and the User will be able to use it to purchase relevant services.

6. Representations and Warranties of the Parties

User Representations:
  • The User represents that he has full legal capacity and financial abilities to enter into the Offer and purchase the services from Us.
  • The User represents that he will provide the Company only with valid and accurate information, if such is requested under the Offer.
  • The User represents that in the case he becomes aware that the funds used for the purpose of payment for Company’s services have any relation to any illegal activity, he will immediately inform the Company and will cooperate with the Company and relevant authorities to investigate the origin of such funds.
Company Warranties:
  • The Company represents that it has all the legal, professional, and financial capacity to provide the User with the services, as specified in the Offer.
  • The Company warrants that in the case the User breaches any of the terms of the Offer, it will have the full legal capacity to terminate the Offer.
  • The Company warrants to the User that in the case it receives a request from official authorities to investigate funds belonging to the User, in a situation when they are found to be related or might be regarded as related to any form of criminal activity or having an illegal origin, it will immediately freeze the User’s account balance and assist the authorities in the investigation procedure.If the actual relation of such funds to any sort of criminal activity is confirmed, the Company will consider the Offer as breached by the User, and will immediately terminate it and cease all cooperation.

7. Account Policy

  • Users should keep their login credentials safe, and not publish them anywhere. It is not allowed to share the BTC/LTC addresses with anyone.
  • In order to register the account, the User will be required to provide a contact email and, optionally, a Telegram account and Google Authenticator as an additional security measure.
  • To reset passwords, please contact support via contacts available at: support@instantsocks.com.
  • We do not provide technical support for accounts that have been transferred or sold to third parties. Such accounts may be blocked without refund.
  • It is forbidden to purchase accounts from third parties; such actions could lead to money loss without the right to a refund.
  • The User shall always register and activate the account himself; only in such cases will the Company be able to provide relevant support in the case of losing access to an account.
  • We allow only 1 active browser session.

8. Forbidden Activities

The following activities shall be considered forbidden and might result in account suspension and legal consequences for the User:

Unauthorized SharingSharing proxy servers in public areas, which leads to unauthorized use, or using software that allows third parties access to proxies.
Spamming ActivitiesUsing proxies for spam and other activities which lead to Spamhaus blacklisting.
System Attack & HackingAttempts to hack Our services, run scanners, pentest software, checkers, bruteforcers, or port scanners to attack Our proxy servers.
Illegal & Illicit UsageUsing the services of the Company for any illegal or illicit activities, including money laundering and terrorist financing actions.

The IPs of Users found acting in violation of this Section may be banned, their accounts might be deleted, and information regarding illegal activities may be forwarded to relevant authorities.

9. Proxy Types and Policy

The following proxy types are available on our platform:

  • Mobile based proxy: Wireless connection, unstable connection.
  • Router or cable residential proxy: Router or any cable connected residential device proxy (stable connection).
  • Hosting/Datacenter proxy: Hosting/Datacenter cable connected device proxy (stable connection).
IP2Location Codes Reference
COM Commercial
ORG Organization
EDU University/College/School
LIB Library
CDN Content Delivery Network
ISP Fixed Line ISP
MOB Mobile ISP
DCH Data Center/Web Hosting/Transit
SES Search Engine Spider
Residential Recommendation:

If you are looking for a Residential proxy with a low or zero proxy score, you should search for these specific types: ISP, MOB, ISP/MOB, COM, ORG.

Blacklist Checks: We regularly check socks for blacklist. Black listed ones (XBL) are marked and sold with a 50% discount, pursuant to our Price Policy. Besides, socks are checked for blacklists automatically prior to purchase; in case a socks becomes blacklisted, the price changes after it.

Once the User purchased a socks, he gets the IP and Port of the socks. In some cases, the IP:Port may be changed. The actual IP:Port can be checked in history. All socks work with the SOCKS5 protocol and remote DNS support.

10. Price Policy

Socks price depends on its main price and quality. The main price depends on socks source. Price depends on such variables:

Base Price$0.5 - $0.8

Standard rate dependent on source pool.

Fresh Socks Premium+ $0.7 - $1.0

Applicable for proxies added less than 12 hours ago.

Blacklist XBL Impact50% Discount

Applied automatically for major blacklist listings.

Blacklist PBL Impact20% Discount

Applied automatically for minor blacklist listings.

11. Indemnification

The User agrees to indemnify, defend, and protect the Company from and against all lawsuits and costs of every kind pertaining to the course of services provision under the Offer.

12. Confidentiality

Express Privacy Notifications:
  • We do not log connections and traffic via proxy.
  • We do not collect any personal User data.
  • We have the right to monitor connections if we notice activity that is prohibited by service rules.
  • We do not share information about our users with third parties, unless certain payment information, required for conducting AML checks by the third party, or any other cases mentioned in this Section.
  • We will keep crypto addresses and billing history related to your account.

The Parties agree that in the course of performance of their obligations under the Offer, they might have access to information which is confidential. In the case of receipt of such information, the party disclosing such information is referred to as the Disclosing Party, and the party receiving this information is the Receiving Party.

For the purpose of the Offer, Confidential Information is regarded as information which became available to either Party in the course of this Agreement, and has commercial value for either Party because of being unavailable to third parties, including: information regarding the Offer; internal information of the Parties, commercial secrets, personal data, know-how, intellectual property, information regarding the services, agreements, Users, price structure, strategy, etc.

In addition to the mentioned above, every piece of information shall be considered as confidential, in the case at the moment of the disclosure, the Disclosing Party has clearly identified it as confidential in the letters, acts of acceptance, in emails, in the written or oral form, or by any other means.

The Receiving Party undertakes to implement all necessary measures in order to prevent the disclosure of confidential information, and shall be responsible for its preservation by its managers, employees, agents, and representatives.

Disclosure of confidential information is allowed only:

  • When permitted by legislation, provided that there has been an official request of the authorities. Upon receipt, the Receiving Party must inform the Disclosing Party and implement all measures to prevent disclosure.
  • In the case the confidential information has lost such status (e.g., received from a third party without breach, or already available to the public).

The Company might share certain information, regarding the User and its payment with the third party provider, the Company expressly informs the User that in such case, the third party might have its own policies regarding managing of confidential information, and the User will be expressly informed of such, if this will be relevant to the case.

The Confidentiality Clause shall survive the termination of the Agreement and remain effective for five (5) years after its termination.

13. Termination

The Parties have the legal capacity to terminate the Offer by providing the other Party with a written notice at least 5 days prior to the supposed date of termination.

The Company shall have the power to immediately terminate the Offer and cease the provision of all services and any sort of cooperation with the User in the case it becomes aware of any kind of violation by the User of any provision of the Offer.

14. Refund Policy

When buying a proxy, the port is opened for 24 hours. However, We cannot guarantee uninterrupted connection during the 24 hours. Refunds will be made to the wallet of the User from which the initial payment was received.

Refund Request Procedures & Rules
Manual Refund (Within 2 Hours)

Manual refund is available if the Proxy goes offline within 2 hours after purchase. Click on the proxy in the history section, and click the "Refund" button. The system will check if the socks is definitely offline and make a refund to your account balance.

Claim Bad Proxy Ticket (Within 5 Hours)

If the Proxy does not work, but there is no "Refund" button, the User shall create a ticket by pressing the "Claim bad proxy"button or select the Proxy via the "Support" section. Tickets must be created within 5 hours after purchase.

Ticket Constraints

It is not possible to create more than 1 refund ticket for one proxy. It is not possible to get a refund 2 times for the same proxy. Please use the "Exclude used proxies" filter to avoid repeated purchases of the same proxy. You should not buy the same proxy again if you have complaints about it.

Non-accepted Refund Reasons

There must be a valid reason for the refund. The following reasons will not be accepted:

  • high fraudscore / high riskscore
  • open ports found
  • low anonymity score
  • blacklisted
  • proxy block on a specific site
  • auto-renewed by mistake
We decline Refund requests if:
  • The ticket has been created more than 5 hours after purchase.
  • There is no proxy selected in the ticket, or the ticket subject is not "Refund".
  • The refund is requested via messenger or email instead of a support ticket.
  • Our team reviews Users refund activity. User accounts may be banned if we suspect attempts to dishonestly obtain a refund. We refund amounts for socks to the account balance only.
Fees and Minimum Limits:
  • Minimum refund sum by mistake: $150. We will not process tickets with less amount.
  • Manual Fee: A flat fee of $50 is deducted from the amount due to the manual processing of the refund. If the User has made a mistake during a transfer, contact support via tickets.
  • We do not refund any amount of deposit for account activation, or paid registration fees.

15. Intellectual Property Rights

Nothing in the Offer creates or is intended to create any license, neither partial nor exclusive, for the User to use any right attached to intellectual property objects of which the Company remains the owner, including, but not limited to trademarks, copyrights, patents, industrial designs, trade names, etc.

16. Severability

Each of the provisions of this Offer is severable and distinct from the others, and if at any time one or more of such provisions is or becomes invalid, illegal or unenforceable, the validity, legality and enforceability of the remaining provisions hereof shall not in any way be affected or impaired thereby.

17. Relationship Between the Parties

Nothing in this agreement is intended to, or shall be deemed to, establish any partnership, joint venture, or agency between the Parties. Each party confirms it is acting on its own behalf and not for the benefit of any other person.

18. Notices

All notices between the Parties shall be submitted in writing via personal delivery, email, relevant Telegram contact provided by the User, or via the creation of a ticket by the User.

19. Conclusion and Amendment

The Offer is considered to be concluded between the Parties at the time the User accesses the Web page and registers an account in order to receive services from the Company for the purpose explained in the Offer and thus agrees to be bound by the terms and conditions contained herein.

The User, by agreeing to be bound by the Offer confirms his capacity to obtain the services from the Company, as explained in the Offer, and accordingly remunerate the Company for the services provided.

The Company reserves the right to amend the Offer from time to time, as it might reasonably consider necessary, and to indicate the current variant of the Offer in the document.

In the case of the Offer amendment, the Company will promptly inform the User of the changes by posting the updated copy of the Offer on the Web page.

By continuing the cooperation with the Company, the User confirms his acceptance of the amended terms and conditions of the Offer and is formally bounded by it, unless he expressly informs the Company of his desire to terminate the Offer in accordance with Section 13 hereto.

20. Force Majeure

The Company shall be exempt from liability for non-fulfillment of its obligations under this Agreement, fully or partially, if this non-fulfillment has been caused by force-majeure circumstances that occurred after conclusion of this Agreement and that the Parties could neither foresee, nor prevent.

In case of circumstances described above, the Company should forthwith notify the User thereof. The notification should contain information on the nature of these circumstances, as well as official documents certifying existence of these circumstances and, if possible, evaluating their impact on the Company’s possibility to fulfill its obligations under this Agreement.

In case of circumstances stipulated above, the term for fulfillment by the Company of its obligations under this Agreement shall be extended in proportion to the duration of these circumstances and their consequences.

21. No Modification Unless in Writing

No modification of the Offer shall be valid unless posted on the Web page of the Company and made fully accessible to the User in an updated format.

22. Entirety

This Offer shall constitute the entire agreement between the Parties and extinguish all previous agreements, promises, assurances, warranties, representations and understandings between them, whether written or oral, relating to its subject matter.

Each Party agrees that no remedy or remuneration shall be entitled except for those, mentioned in the Offer.

23. Governing Law and Dispute Resolution

This Public Offer is constructed in accordance with the applicable legislation of the jurisdiction of Hong Kong.

All issues, arising from the interpretation and application of this Offer or not regulated by it, as well as all the disputes, arising between the Parties, shall be resolved in accordance with the norms and laws of the Special Autonomous Region of Hong Kong.

By using the InstantSocks Services, you confirm you agree to these Terms.

Usage of proxies for malicious, abusive, or unauthorized purposes will result in account suspension without recourse.